Title: Unit 1: Quality and QA in Education
Course: Quality Assurance of Blended and Online Learning

18 questions for unit 1.

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Q: Match the following terms with the right quality process:
- Prevents defects | Quality Assurance
- Identifies defects in end products | Quality Control
- Process oriented | Quality Assurance
- Product oriented | Quality Control
- Proactive | Quality Assurance
- Reactive | Quality Control
If wrong: Not quite. Review the related unit and try again.
Feedback: This question is based on unit 1. Review that unit if you would like to revisit the topic.

Q: Quality in education is uniform across all institutions in a country.
- True
- False
A: False
Feedback: This question is based on unit 1. Review that unit if you would like to revisit the topic.

Q: In quality assurance, only management has to be actively involved.
- True
- False
A: False
Feedback: This question is based on unit 1. Review that unit if you would like to revisit the topic.

Q: Only at the national level can quality benchmarking take place.
- True
- False
A: False
Feedback: This question is based on unit 1. Review that unit if you would like to revisit the topic.

Q: Which of the following terms best explains the meaning of quality assurance?
- Effective quality assurance happens at the end of an educational process, to identify learners who do well and those who perform badly.
- You cannot implement quality assurance at the time students are admitted to an institution.
- Systems and structures put in place to ensure stated goals are achieved.
- Regular meetings with parents and other stakeholders to discuss support needed.
A: Systems and structures put in place to ensure stated goals are achieved.
Feedback: This question is based on unit 1. Review that unit if you would like to revisit the topic.

Q: Which of the following technologies are commonly used to support remote learning? You can choose more than one answer.
- Learning management systems
- Radio broadcasts
- Television satellites
- Robotics
A: Learning management systems; Radio broadcasts
Feedback: This question is based on unit 1. Review that unit if you would like to revisit the topic.

Q: Teachers cannot quality assure emergency remote learning, because learning happens away from campus.
- True
- False
A: False
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Q: All of the following factors are associated with emergency remote teaching and learning (ERTL). Identify whether each factor is an advantage or disadvantage of ERTL.
- Inequalities in educational access and success were widened. | Disadvantages of ERTL
- There was less time-on-task for most learners. | Disadvantages of ERTL
- Learners developed independent learning skills. | Advantages of ERTL
- Teachers had less time to interact with learners. | Disadvantages of ERTL
- Only a few learners had good access to facilities such as electricity, technology hardware and the Internet. | Disadvantages of ERTL
- Parents played a greater role in the education of their children. | Advantages of ERTL
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Feedback: This question is based on unit 1. Review that unit if you would like to revisit the topic.

Q: Which of the following statements is true about blended learning?
- Learners study independently from home.
- Learners always attend classes and learn face-to-face.
- Learners learn remotely without using any technology.
- There is a mixture of face-to-face and independent learning.
A: There is a mixture of face-to-face and independent learning.
Feedback: This question is based on unit 1. Review that unit if you would like to revisit the topic.

Q: One of the best ways of increasing learner engagement in remote learning is by
- Calling them regularly and asking them about their progress.
- Getting learners to communicate with the teacher regularly through emails.
- Having frequent synchronous sessions.
- Providing learners with short exercises on which the teacher gives quick feedback remotely.
- Asking learners to meet on campus every week.
A: Providing learners with short exercises on which the teacher gives quick feedback remotely.
Feedback: This question is based on unit 1. Review that unit if you would like to revisit the topic.

Q: All of the following aspects need to be quality assured, irrespective of the mode of provision, except
- Course design
- Learning materials
- Learner support systems
- Assessment processes
- Who interacts with learners at home
A: Who interacts with learners at home
Feedback: This question is based on unit 1. Review that unit if you would like to revisit the topic.

Q: Which of the following factors does not pose quality challenges in online learning?
- Poor online learning design
- Lack of credibility in online assessment
- Use of digital resources such as e-books and open educational resources (OER)
- Lack of time-management skills in learners
- Lack of enough physical space and privacy at home
A: Use of digital resources such as e-books and open educational resources (OER)
Feedback: This question is based on unit 1. Review that unit if you would like to revisit the topic.

Q: In blended learning, the teacher should not be concerned about knowing what learners do when they learn out of class.
- True
- False
A: False
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Q: Massive Open Online Courses (MOOC's) are a form of online learning.
- True
- False
A: True
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Q: Which of the following is not a typical advantage of online learning?
- Learning takes place at one's own pace.
- There is flexibility in terms when and where to learn.
- The learner does not have to write examinations.
- During learning, the learner picks up basic technology skills useful in life.
A: The learner does not have to write examinations.
Feedback: This question is based on unit 1. Review that unit if you would like to revisit the topic.

Q: When we use Learning Management Systems (LMSs) such as Moodle, learning analytics make it easier to track each learner's education activities.
- True
- False
A: True
Feedback: This question is based on unit 1. Review that unit if you would like to revisit the topic.

Q: In designing face-to-face learning, you do not have to plan to use technology because you will be meeting learners physically.
- True
- False
A: False
Feedback: This question is based on unit 1. Review that unit if you would like to revisit the topic.

Q: Match the following activities with the right quality process in the table.
- Identifying defects in products at the end | Quality Control
- A reactive process | Quality Control
- Prevents defects from arising at the start | Quality Assurance
- A proactive process | Quality Assurance
- Provides confidence that the product will meet the requisite quality | Quality Assurance
If wrong: Not quite. Review the related unit and try again.
Feedback: This question is based on unit 1. Review that unit if you would like to revisit the topic.