Title: Unit 2: Methods and Tools of QA
Course: Quality Assurance of Blended and Online Learning

16 questions for unit 2.

Feedback shared by this category's questions, if right: Correct.
Feedback shared by this category's questions, if wrong: Not quite. Review the related section and try again.

Q: Match the column of quality assurance (QA) approach to activity.
- Institutional self-assessment on implementation and performance | Internal QA
- Self-evaluation report and portfolio documents | Internal QA
- Site visits | External QA
- Peer team report | External QA
- Monitoring | External QA
- Setting goals, operations and outcomes by institution | Internal QA
- Introducing changes and improvement (improvement plan) | Internal QA
If partly right: Partially correct. Review the mismatched items and try again.
If wrong: Not quite. Review the related unit and try again.
Feedback: This question is based on unit 2. Review that unit if you would like to revisit the topic.

Q: Which of the following ensures that at the end of the process, defective products are not sent out to customers?
- Quality assurance
- Quality control
A: Quality control
Feedback: This question is based on unit 2. Review that unit if you would like to revisit the topic.

Q: All of the following can be used as important sources of data for monitoring quality in an institution except:
- Learners' assignment results
- Teachers' records on learner performance
- Staff development workshops
- Number of female students in the student representative council
A: Number of female students in the student representative council
Feedback: This question is based on unit 2. Review that unit if you would like to revisit the topic.

Q: Which of the following best describes the aim of quality assurance?
- It makes sure the institution achieves its stated goals.
- It aims to keep fees low.
- It aims to provide enough computers and books to students and staff.
- It aims to offer students a wide range of subjects to choose from.
A: It makes sure the institution achieves its stated goals.
Feedback: This question is based on unit 2. Review that unit if you would like to revisit the topic.

Q: Which of these statements regarding student involvement in the quality assurance plan is false?
- Students should be given a survey asking about their expectations for online learning.
- Students should be given a course evaluation to see what their experience was like.
- Students should know how to contact the instructor or the IT department.
- Students should not be part of the quality assurance plan.
A: Students should not be part of the quality assurance plan.
Feedback: This question is based on unit 2. Review that unit if you would like to revisit the topic.

Q: External quality assurance is not necessary in an educational institution.
- True
- False
A: False
Feedback: This question is based on unit 2. Review that unit if you would like to revisit the topic.

Q: A national quality assurance (QA) agency can be considered an external stakeholder by an institution.
- True
- False
A: True
Feedback: This question is based on unit 2. Review that unit if you would like to revisit the topic.

Q: Which one of the following is not true of external evaluation processes by a national quality assurance agency?
- They are based on self-evaluation reports compiled by institutions to be evaluated.
- They largely seek to establish compliance.
- They do not involve people from other institutions.
- They make use of official published quality criteria.
A: They do not involve people from other institutions.
Feedback: This question is based on unit 2. Review that unit if you would like to revisit the topic.

Q: External quality assurance agencies encourage and support institutions to set up internal quality assurance systems.
- True
- False
A: True
Feedback: This question is based on unit 2. Review that unit if you would like to revisit the topic.

Q: Internal quality assurance can be implemented in the smallest academic unit in a university.
- True
- False
A: True
Feedback: This question is based on unit 2. Review that unit if you would like to revisit the topic.

Q: Professor Johnson developed an online course for his biology students. He asked his colleague at a sister university to review the course first before offering it to his students. This is an example of:
- External evaluation, which leads to a compliance culture.
- Internal review, leading to the compilation of a self-evaluation report.
- Peer review for self-improvement.
- None of the above.
A: Peer review for self-improvement.
Feedback: This question is based on unit 2. Review that unit if you would like to revisit the topic.

Q: Many institutions now use open educational resources (OER) in their courses. It is a good idea to evaluate such OER before using them. Which one of the following methods cannot be used to evaluate OER?
- A carefully designed set of criteria
- A colleague's feedback on the suitability and quality of the OER
- Piloting the OER with potential students
- Changing the type of open licence on the materials
A: Changing the type of open licence on the materials
Feedback: This question is based on unit 2. Review that unit if you would like to revisit the topic.

Q: Which one of the following is not a relevant tool or instrument for use in quality assurance work in an institution?
- A set of quality criteria
- Reporting templates
- An institutional learning management system (LMS)
- A quality assurance policy
A: An institutional learning management system (LMS)
Feedback: This question is based on unit 2. Review that unit if you would like to revisit the topic.

Q: Reporting templates make it easy to standardise quality assurance reports in an institution.
- True
- False
A: True
Feedback: This question is based on unit 2. Review that unit if you would like to revisit the topic.

Q: An institution only needs to develop a quality assurance policy if there is none at the national level.
- True
- False
A: False
Feedback: This question is based on unit 2. Review that unit if you would like to revisit the topic.

Q: As a quality assurance unit in an educational institution, you need to start worrying about quality assuring the learning journey of your students only when they have started their studies.
- True
- False
A: False
Feedback: This question is based on unit 2. Review that unit if you would like to revisit the topic.